1 of 2

Frequently Asked Questions

What materials are your kitchen sinks made of?

YUWO’s Workstation Sinks are crafted from premium 304 stainless steel — trusted for its durability, rust resistance, and hygienic properties. Each sink is further enhanced with YUWO’s advanced surface technology, delivering a scratch-resistant finish built to withstand daily kitchen use while maintaining its sleek, modern look.

Do you accept Bulk Orders?

Yes, we do! Whether you're a contractor, developer, or retailer, YUWO offers special pricing and B2B support for bulk orders. Minimum order quantity (MOQ) applies. Kindly message us to discuss your requirements.

Are Faucet, Fittings and Accessories FREE?

Our kitchen sink sets are designed to be all-in-one solutions. Each set includes premium accessories such as the faucet, soap dispenser, chopping board, and drain basket — at no extra cost. Inclusions may vary by model; please refer to product details.

Do you have Credit Card / COD Payment options?

Yes! We accept major credit/debit cards, GCash, bank transfers, and Cash-on-Delivery (COD) for select areas. Available payment options will be confirmed at checkout or by our team during order processing.

🔔 Please note: Our posted discounted prices apply to payments made via bank transfer or online transfer. Additional charges may apply for other payment methods.

What is your delivery lead time?

Once your order is placed, our team will call to confirm the details before shipment.

📦 Estimated Delivery Times:

  • Metro Manila: 1–2 days via Lalamove or similar same-day couriers
  • Luzon (outside Metro Manila): 2–5 business days
  • Visayas: 3–7-10 business days
  • Mindanao: 3–7-10 business days

🚛 For areas outside regular delivery coverage, we also ship via bus cargo options like Victory Liner Drop & Go and AP Cargo, depending on your location and preferred pickup point.

Pre-order items or bulk orders may take longer to process, and our team will inform you of the expected lead time upon confirmation.

What will happen if my order is damaged during delivery?

We take packaging seriously, but if your order arrives damaged, please contact us within 24–48 hours with photos/videos during unboxing the actual package.

We will assess the issue and offer a replacement or refund based on our return policy. Customer satisfaction is our priority.

Will you provide an installation guide?

Yes! Every YUWO sink comes with a step-by-step installation guide to help you or your installer set it up with ease.

While not all models include video support, our team is always available online to assist with any installation-related questions or concerns.

Do you have a Physical Store

You may visit to check the actual products in our Bacoor Cavite, Stockroom.

Rest assured all photo and videos posted on our socials are all ACTUAL and has NO FILTER.

Need assistance? Fill up this FORM.